Terms & Conditions
TERMS AND CONDITIONS
Training Credits (Non-Membership)
Expiration Non-membership credits expire 60 days from the date of purchase. Expired credits cannot be refunded, transferred, or redeemed for cash. Cancellations & No-Shows If you cancel a session at least 24 hours before the scheduled start time, the credit used for that session will be returned to your account. If you cancel less than 24 hours before the session, or do not attend the session, the credit will be considered used and will not be refunded. Membership
Membership Benefits Your membership includes:
- 4 credits per month for small group training sessions; and
- 1 private training session per month.
Membership credits are issued monthly and roll over from month to month as long as your membership remains active. Scheduling It is the members responsibility to contact Power Up Basketball or a designated coach directly to schedule any included private training sessions. Auto-Renewal & Billing Membership is billed on a recurring monthly basis and will auto-renew until you cancel. To avoid future charges, you must cancel before your next billing date. Unused Credits Upon Cancellation If your membership is canceled, any unused membership credits are forfeited. Unused credits cannot be refunded, transferred, or redeemed for cash. Automatic Recurring Payments
Frequency of Payments An automatic recurring payment (Monthly Payment) will be processed each month on your billing date. You will receive a confirmation email after each automatic payment is processed. Example: If your membership is $229 per month and begins on March 1, your first payment of $229 (plus any applicable fees) will be charged on March 1. Your next automatic payment of $229 will be charged on April 1, and so on.
Note: You will not receive advance notice of each payment, but you will receive an email confirmation after each successful payment.
Payment Failures If your automatic payment is declined, we may attempt to contact you by phone or email. If payment is not made by the end of your billing cycle, your services (including access to sessions and credits) may be suspended or canceled. Power Up Basketball may permanently restrict your ability to use a specific payment method if multiple failures occur. If your automatic payment fails, you must update or replace your payment method promptly. Canceling Automatic Recurring Payments
You may cancel your automatic recurring payment at any time by:
- Logging into your billing settings in the CoachIQ app, or
- Contacting Power Up Basketball at Info@powerupbasketball.co
Cancellation requests may take up to 24 hours to process and take effect.
Agreement to Terms
By providing your credit card, debit card, or bank account information (the Payment Method), you:
- Confirm that you have read, understand, and agree to these Terms & Conditions Agreement.
- Authorize Power Up Basketball to charge your Payment Method for all amounts due under your plan (membership or otherwise, as applicable).
- Authorize your financial institution to process these charges and remit payment to Power Up Basketball.
- Acknowledge that this authorization remains in effect until you cancel it in accordance with these terms.

